FAQ
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How much does GROEN wallpaper cost?
  • All the designs in our collection cost the same per square meter.
  • The price of any project is determined by the dimensions of the specific wall, the delivery address and/or location for installation.
  • Feel free to fill out the online enquiry form to receive a free quotation: Contact Us
How long does the design process take?
  • For existing designs from the GROEN website: 2-4 working days
  • For custom designs: 5-8 working days
What is the lead time for installation?
  • Once the artwork has been approved and 50% deposit received, it typically takes 5-8 working days until installation/delivery.
  • If you would like to receive a sample of the design prior to installation, add 2-4 working days to the lead time.
Can I supply my own images for wallpaper designs?
  • Yes, we can work with your own images as long as they meet the following requirements:
    • File size: at least 2MB per square meter
    • Format: TIFF, PDF, JPG, AI or RAW files
Can you create custom designs?
  • We can definitely help you with a custom design. Feel free to send us your pictures, ideas and inspiration as a point of reference, but please note that we do not copy other wallpaper designers’ original work.
How do I measure my wall?
  • Width: from far left to far right (including any doors, windows or other fittings/fixtures)
  • Height: from ceiling to floor (you can exclude the width of the skirting)
How do I need to prepare my wall for installation?
  • Wall surfaces need to be as smooth and even as possible.
  • Any nails and screws need to be removed and the holes filled before installation.
  • If it is a new wall, the concrete/cement needs to be skimmed and primed with an oil-based primer to avoid the wallpaper glue being absorbed and the wallpaper peeling over time.
Do I need to remove existing wallpaper before new wallpaper can be installed?
  • Yes, any old wallpaper needs to be removed before installation can take place.
  • We can assist you with this removal process. You are welcome to request a quote for this additional service.
Do you supply rolls of pre-printed wallpaper?
  • We can divide your wallpaper into panels if necessary. However, we specialize in seamless wallpaper sheets designed and printed to fit the exact dimensions of your wall or space.
  • For ceilings higher than 3.1 m, the sheet will have to be divided into panels.
  • If you are arranging or handling your own installation, please ensure that your installers are familiar with the installation of seamless wallpaper.
  • We can provide you with a set of installation instructions if required.
Do you come out for site visits?
  • Depending on your location, we would be happy to meet you on-site to discuss design ideas, and offer professional advice.
  • Please note we are based in the Helderberg area (Western Cape, South Africa) and can only travel within a 50 km radius.
Do you also install the wallpaper?
  • Yes, we can also arrange the installation for you. If required, the installation cost will be included in your quotation.
  • Please note that this service depends on your location and the availability of qualified installers in your area.
Can existing GROEN designs be customized?
  • You can request changes to an existing design in terms of both pattern scale and colour.
  • Please chat to us about your ideas. We will gladly adapt the design as far as possible.
Can I use wallpaper in my bathroom?
  • Yes, we have successfully applied wallpaper to many bathroom walls in the past.
  • We do recommend that the wall in question not come into direct or regular contact with water, for example a wall situated right next to a bath or shower.
Bubbles after installation?
  • Bubbles are common after installation and should disappear within 2 to 4 days. If the bubbles are still visible after 4 days, please contact us and we would be happy to send out an installer for a follow-up.
How do I keep my GROEN wallpaper clean?
  • Our wallpaper products can be wiped with a damp cloth, but no chemicals should be used on the wallpaper as this could cause damage.

How much does GROEN wallpaper cost?

  • All the designs in our collection cost the same per square meter.
  • The price of any project is determined by the dimensions of the specific wall, the delivery address and/or location for installation.
  • Feel free to fill out the online enquiry form to receive a free quotation: Contact Us

How long does the design process take?

  • For existing designs from the GROEN website: 2-4 working days
  • For custom designs: 5-8 working days

What is the lead time for installation?

  • Once the artwork has been approved and 50% deposit received, it typically takes 5-8 working days until installation/delivery.
  • If you would like to receive a sample of the design prior to installation, add 2-4 working days to the lead time.

Can I supply my own images for wallpaper designs?

  • Yes, we can work with your own images as long as they meet the following requirements:
    • File size: at least 2MB per square meter
    • Format: TIFF, PDF, JPG, AI or RAW files

Can you create custom designs?

  • We can definitely help you with a custom design. Feel free to send us your pictures, ideas and inspiration as a point of reference, but please note that we do not copy other wallpaper designers’ original work.

How do I measure my wall?

  • Width: from far left to far right (including any doors, windows or other fittings/fixtures)
  • Height: from ceiling to floor (you can exclude the width of the skirting)

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How do I need to prepare my wall for installation?

  • Wall surfaces need to be as smooth and even as possible.
  • Any nails and screws need to be removed and the holes filled before installation.
  • If it is a new wall, the concrete/cement needs to be skimmed and primed with an oil-based primer to avoid the wallpaper glue being absorbed and the wallpaper peeling over time.

Do I need to remove existing wallpaper before new wallpaper can be installed?

  • Yes, any old wallpaper needs to be removed before installation can take place.
  • We can assist you with this removal process. You are welcome to request a quote for this additional service.

Do you supply rolls of pre-printed wallpaper?

  • We can divide your wallpaper into panels if necessary. However, we specialize in seamless wallpaper sheets designed and printed to fit the exact dimensions of your wall or space.
  • For ceilings higher than 3.1 m, the sheet will have to be divided into panels.
  • If you are arranging or handling your own installation, please ensure that your installers are familiar with the installation of seamless wallpaper.
  • We can provide you with a set of installation instructions if required.

Do you come out for site visits?

  • Depending on your location, we would be happy to meet you on-site to discuss design ideas, and offer professional advice.
  • Please note we are based in the Helderberg area (Western Cape, South Africa) and can only travel within a 50 km radius.

Do you also install the wallpaper?

  • Yes, we can also arrange the installation for you. If required, the installation cost will be included in your quotation.
  • Please note that this service depends on your location and the availability of qualified installers in your area.

Can existing GROEN designs be customized?

  • You can request changes to an existing design in terms of both pattern scale and colour.
  • Please chat to us about your ideas. We will gladly adapt the design as far as possible.

Can I use wallpaper in my bathroom?

  • Yes, we have successfully applied wallpaper to many bathroom walls in the past.
  • We do recommend that the wall in question not come into direct or regular contact with water, for example a wall situated right next to a bath or shower.

Bubbles after installation?

  • Bubbles are common after installation and should disappear within 2 to 4 days. If the bubbles are still visible after 4 days, please contact us and we would be happy to send out an installer for a follow-up.

How do I keep my GROEN wallpaper clean?

  • Our wallpaper products can be wiped with a damp cloth, but no chemicals should be used on the wallpaper as this could cause damage.